View Our Website View All Jobs

Customer Experience Associate (Part-Time)

We’re looking for an additional team member to help us take our customer experience to the next level by expanding our agent coverage and operating hours. The ideal candidate should have a great personality, cool as all get out, as well as the ability to think quickly on their feet. Exceptional writing and communication skills are also a must.

This position will be 20-25 hours a week.


  • Deliver the unique “Chubbies” experience to our community everyday, fielding questions and issues from Chubsters and future Chubsters.
  • Be the voice of our company and brand while being the voice of our customers when issues arise.
  • Identify key pain points and patterns for customers, and process changes to make us better in the future.
  • Available to act on time sensitive emails from our team and vendors.
  • Must be able to work between 9am to 8:30pm EST, blocked times as coverage is needed. 
  • Hard-worker who will do whatever it takes to preserve our brand in a customer’s mind.


  • Self-starter and responsible.
  • Passionate about helping our customers every step of the way.
  • Awesome communicator that can riff off of our unique brand voice. Gets it.
  • Delivers tasks and projects on time and is self-managed.
  • Solves problems quickly, completely, and thoughtfully.
  • Eagerness to learn new tech systems and procedures, as well as thinking outside the box.
  • Can juggle many tasks at once while remaining organized and on task.
  • Shorts enthusiast.
  • Creative mind always trying to figure out ways where we can blow our customer’s minds.
Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 5MB) or Paste resume

Paste your resume here or Attach resume file